Ac65 Terms & Conditions — A Complete Guide to Using the Platform

1 General Introduction

These Terms & Conditions constitute a legal agreement between the ac65 platform and its users. ac65 is an internationally licensed online gaming platform serving players in Bangladesh and other countries.

These Terms & Conditions apply equally to the ac65 website, mobile app, and all other digital platforms. If you disagree with any part of these terms, please refrain from using ac65.

Ac65 reserves the right to modify these Terms & Conditions at any time. Any changes will be announced on the website along with the updated effective date.

2 Account Registration & Management

A valid account is required to access ac65 services. All information provided during registration must be truthful, accurate, and complete.

• Each person may only One Account you can create.
• Creating multiple accounts from the same household, address, or device is strictly prohibited.
• Keeping your account password confidential is entirely your responsibility.
• Sharing or transferring your account to another person is strictly prohibited.
• Withdrawals may be restricted if account verification (KYC) has not been completed.
• Registering with false information may result in account termination and forfeiture of deposited funds.

3 Eligibility & Age Requirements

To use ac65, you must meet the following eligibility requirements:

• Must be at least 18 years years old.
• Online gaming must be legal in your country or region.
• You must be in a sound mental state and gaming of your own free will.
• You must play with your own funds, not someone else's.

4 Deposit & Withdrawal Policy

The following rules apply to all deposits and withdrawals on ac65:

• All payment methods must be registered in the account holder's name.
• Receiving or sending payments through a third party is prohibited.
• Minimum deposit and withdrawal amounts are subject to change from time to time.
• Withdrawal processing typically takes 5–15 minutes; however, verification may take longer.
• Transactions can be made via mobile banking, e-wallets, and bank transfers.
• Deposits are generally credited to your account instantly upon completion.
• If a delay occurs due to technical issues, please notify the support team.

5 Bonus & Promotion Terms

Ac65 bonus and promotion offers are subject to specific terms and conditions. Please make sure you fully understand the relevant terms before claiming any bonus.

• Each bonus has its own wagering requirement.
• Bonus funds cannot be withdrawn directly — the required bet turnover must be completed first.
• Each promotion may be used once per account.
• Each bonus has a set redemption period; bonuses will be cancelled if the deadline is not met.
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.
• Ac65 reserves the right to modify or cancel any bonus offer at any time.
• Welcome bonuses are available to new members only.

6 Gaming Rules

All games on ac65 are conducted fairly and transparently. Every game outcome is determined by internationally certified RNG (Random Number Generator) technology.

• Game outcomes are never manipulated or predetermined.
• If a game is interrupted due to a technical error, that round will be voided and the bet will be refunded.
• If a player intentionally exploits a system error or bug, any winnings will be voided and the account will be closed.
• Ac65 determines whether a bet is accepted in Sports Betting; bets may be declined for unusual reasons.
• In live games, the dealer's decision is final.

7 Prohibited Activities

The following activities are strictly prohibited on ac65 and will result in immediate account closure:

• Fraud, deception, or use of another person's identity.
• Using bots, automation software, or any form of hacking tools.
• Using the platform for money laundering or illegal transfer of funds.
• Harassing, threatening, or engaging in abusive behaviour toward other players.
• Exploiting system vulnerabilities to gain an unfair advantage.
• Creating multiple accounts to claim bonuses or promotions.
• Placing bets through a third party or selling your account.

8 Data Security & Privacy

Ac65 takes the privacy of its players' personal information very seriously. A detailed Privacy Policy is published separately.

• Your personal information will be used solely for service delivery and verification purposes.
• Your data is never sold to third parties.
• Information may be shared with regulatory authorities when required by law.
• All data is kept secure through SSL encryption.

To learn more, visit our Privacy Policy Read.

9 Account Suspension & Closure

Ac65 may suspend or close an account under the following circumstances:

• Violation of these Terms & Conditions.
• Failure to provide verification documents.
• Evidence of suspicious financial activity or fraud.
• At the player's own request (self-exclusion).
• Account inactive for an extended period.

You will be given the opportunity to withdraw your balance before account closure, unless the closure is due to fraud or a breach of these Terms.

10 Dispute Resolution

If a dispute arises, please contact ac65 customer support in the first instance. We always aim to resolve issues in a friendly and cooperative manner.

• Complaints must be submitted within 30 days of the incident.
• In disputes regarding game outcomes, server logs will be treated as the definitive record.
• If a matter cannot be resolved through support, a complaint may be submitted to the relevant licensing authority.
• The decision of ac65 shall be final and binding.

11 Terms Amendment Policy

Ac65 may change, amend, or update these Terms & Conditions at any time. When changes are made:

• A notice will be posted on the website.
• Notifications may be sent to your registered email address.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

We recommend checking this page regularly to stay up to date with any changes to the Terms & Conditions.

12 Contact & Support

If you have any questions or need clarification about these Terms & Conditions, please contact our support team. We are available 24/7 to assist you.